Thank you for choosing Fashiononyk Carpet International Website! We are committed to providing efficient and reliable delivery services to customers around the world to ensure that the carpets you order are delivered safely and promptly. The following are the details of our delivery policy, please read carefully to understand the relevant information about delivery.

1. Delivery Range
Fashionyk Carpet International Website currently provides delivery services to the following countries and regions:

United States (including Alaska and Hawaii), Canada, France, United Kingdom, Germany, Spain, Italy.

We are gradually expanding the delivery range, please pay attention to our latest announcements.

2. Shipping method
We cooperate with many well-known international logistics companies to provide you with the following shipping methods:

Standard shipping

Processing time: 1-2 working days

Shipping time: 8-10 working days

Freight: 10USD/order (regardless of the order amount)

Expedited shipping

Processing time: 1-2 working days

Shipping time: 3-6 working days

Freight: 22USD/order (regardless of the order amount)

Delay explanation
In case of force majeure (such as weather, holidays, epidemics, etc.), the delivery time may be delayed, please understand.

3. Shipping information
Order tracking
After the order is shipped, you will receive an email with the express delivery number. You can check the delivery status on the official website of the logistics company or the Fashionyk Carpet International website through the express delivery number.

Modify delivery information
If you need to modify the delivery address or contact information, please contact customer service before the order is shipped. We will not be able to modify the delivery information after the order is shipped.

4. Signature Notice
Inspection
When signing for the goods, please carefully check whether the outer packaging of the carpet is intact. If the packaging is damaged or the carpet is damaged, please refuse to accept the goods on the spot and contact us.

Entrusted Signature
If you entrust someone else to sign for the goods, it will be deemed that you signed for the goods in person. Please make sure that the consignee understands the importance of inspection.

5. Duties and Taxes
Duties
International orders may incur customs duties or import taxes. The specific amount is subject to local customs regulations. Fashionyk Carpet does not bear customs duties and related fees.

Taxes
The order amount may include local applicable value-added tax (VAT) or sales tax (Sales Tax), which is subject to the specific display on the checkout page.

6. Shipping Problem Handling
Non-receipt of goods
If you still have not received the carpet after the estimated delivery time, please contact customer service and we will assist you in checking the logistics status.

Shipping Error
If the carpet you received does not match the order, please contact customer service immediately and we will arrange a replacement or return for you.

7. Contact Us
If you have any questions or need help with shipping policies, please feel free to contact our customer service team:

Email: support@fashionykp.shop

Thank you for your support and trust in Fashionyk Carpets! We will do our best to provide you with quality delivery services.